Privacy Policy

Last updated: February 2025

Who we are

This website is operated by Correct Tech Solutions Ltd, a company registered in England and Wales.

Data Controller: Correct Tech Solutions Ltd
128 City Road
London EC1V 2NX
United Kingdom

For privacy-related inquiries, please contact us at: legal@correcttechsolutions.com

What personal data we collect

When you visit this website, we may collect the following types of personal data through automated means:

• Page views and session information
• Device information (device type, operating system, screen resolution)
• Browser information (browser type and version)
• Approximate location data (country and city level, derived from IP address)
• Traffic sources (how you arrived at the website, referring websites)
• Time spent on pages and interaction data
• IP address (which may be considered personal data)

This data is collected automatically through cookies and similar tracking technologies when you visit our website.

How we collect data

We collect data through the following technologies:

Google Analytics

We use Google Analytics (GA4) to understand how visitors use our website. Google Analytics collects information about:

• Pages you view and how long you spend on them
• How you arrived at our website
• Your device and browser information
• Your approximate geographic location (country/city level)

Google Analytics uses cookies and similar technologies to collect this information. We have configured Google Analytics to anonymize IP addresses, which means your full IP address is not stored.

Data collected by Google Analytics is processed by Google (Alphabet Inc.) on our behalf. Google may process this data in the United States and other countries. Google is certified under appropriate data transfer frameworks to ensure adequate protection of your data.

Google Tag Manager

We use Google Tag Manager (GTM) to manage tags and tracking technologies on our website. GTM helps us:

• Manage and deploy tracking tags (including Google Analytics)
• Control which cookies and tracking technologies are active
• Ensure tags are deployed correctly and efficiently

Google Tag Manager may set cookies and may pass data to other services (such as Google Analytics) based on the tags we have configured. GTM itself does not collect personal data, but it facilitates the collection of data by other tags it manages.

For more information about Google Tag Manager, please see Google's Tag Manager documentation.

Why we collect data

We collect and process your personal data for the following purposes:

• Website analytics: To understand how visitors use our website, which pages are most popular, and how users navigate through the site
• Website improvement: To identify issues, improve user experience, and optimize website performance
• Content optimization: To understand which content is most useful to visitors and improve our documentation

Legal basis for processing

We process your personal data under the following legal bases:

• Consent: For non-essential cookies and analytics tracking, we rely on your consent, which you provide through our cookie banner
• Legitimate interest: For essential website functionality and basic analytics necessary for website operation, we may rely on our legitimate interest in operating and improving our website, provided this does not override your rights and interests

You have the right to withdraw your consent at any time by adjusting your cookie preferences or using browser settings to block cookies.

Cookies

Our website uses cookies and similar technologies. The following cookies may be set when you visit our website:

Google Tag Manager may set additional cookies depending on which tags are enabled (such as Google Analytics cookies listed above). We regularly review the tags deployed through GTM to ensure they align with this Privacy Policy and our cookie disclosure.

You can control cookies through:

• Our cookie banner (when you first visit the site)
• Your browser settings (most browsers allow you to block or delete cookies)
• Google Analytics Opt-out browser add-on: https://tools.google.com/dlpage/gaoptout

Please note that blocking cookies may affect your experience of the website.

Data sharing

We do not sell your personal data to third parties. We share your data only in the following circumstances:

Google (Data Processor)

We use Google Analytics and Google Tag Manager, which are provided by Google (Alphabet Inc.). Google acts as a data processor on our behalf, meaning they process your data according to our instructions and in accordance with our agreement with Google.

Google may process your data in the United States and other countries outside the UK and EEA. When data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission and UK authorities
• Google's certification under appropriate data transfer frameworks
• Adequacy decisions where applicable

For more information about how Google processes data, please see Google's Privacy Policy.

Data retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

For Google Analytics data:

• We follow Google Analytics' default data retention settings, which retain user-level and event-level data for up to 14 months
• Aggregated reports may be retained longer for historical analysis
• You can request deletion of your data at any time (see "Your rights" below)

We regularly review our data retention practices and delete data that is no longer necessary.

Your rights

Under UK GDPR and data protection laws, you have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data we hold about you
• Right to rectification: You can request correction of inaccurate or incomplete data
• Right to erasure: You can request deletion of your personal data in certain circumstances
• Right to restrict processing: You can request that we limit how we use your data
• Right to object: You can object to processing based on legitimate interests
• Right to data portability: You can request transfer of your data to another service
• Right to withdraw consent: Where we rely on consent, you can withdraw it at any time
• Right to complain: You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data correctly

To exercise any of these rights, please contact us at legal@correcttechsolutions.com.

You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out browser add-on.

For more information about your rights, visit the ICO website.

Data security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Using secure, encrypted connections (HTTPS) for data transmission
• Working with reputable service providers (Google) who implement industry-standard security measures
• Regularly reviewing and updating our security practices
• Limiting access to personal data to authorized personnel only

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will indicate the date of the last update at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Correct Tech Solutions Ltd
128 City Road
London EC1V 2NX
United Kingdom

Email: legal@correcttechsolutions.com